Question 1

How to Work with SourcinBox?

Accepted Answer

Step 1: Create An Account of SourcinBox APP

Sign up for SourcinBox

Step 2: Login SourcinBox APP

Please login with the email address, not the username.

Step 3: Add Your Store To the APP

Add Shopify stores: How to connect Shopify store with SourcinBox app.
Add WooCommerce stores: How to connect WooCommerce store with SourcinBox app.
Add Yampi stores: How to connect Yampi store with SourcinBox app
Add Nuvemshop stores: How to connect Nuvemshop store with SourcinBox app
Add SHOPLAZZA stores: How to commect Shoplazza store with SourcinBox app
For eBay, Amazom, or other stores, you can place orders manually with datasheets on SourcinBox app.

Step 4: Get A Customer Manager

Please contact us via Facebook Messenger, Skype (ID: yhbtx007), WeChat (ID: yhbtx

Question 2

How to Send Sourcing Requests to Us

Accepted Answer

${youtube}How to Send Sourcing Requests to Us In order to make it easier to send us your sourcing requests and more organized to manage the products to be sourced, we've launched a new feature "Sourcing" to enable you to send the product links/ images to us on SourcinBox app.

Once a sourcing request is sent to us, your customer manager can see and check it for you. When the sourcing request is processed, you are able to check the result on SourcinBox app. If you don't have a customer manager yet, please contact us via Facebook Messenger, Skype (yhbtx007), or by email (support@sourcinbox.com).

Click "Sourcing - Post Sourcing Request".

You may choose to send us sourcing requests for the existing products in your store, or send us AliExpress & Other product links and images.

Post Sourcing Request

Send sourcing request for your Store Products that are Disconnected with SourcinBox

Select ![Submit](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/snipaste2022-05-1811-47-41_fb2sox.png

Question 3

How to Import SourcinBox Products to Your Store?

Accepted Answer

${youtube}How to Import SourcinBox Products to Your Store

1. Login to Your SourcinBox Account.

Before importing products to your store, please connect your Shopify, Woocommerce, Yampi, or SHOPLAZZA store with the SourcinBox app first.

| You can watch the video step by step tutorial in our blog.

2. Go to “Manage Products - Marketplace”.

There are about 30,000 products in the Marketplace. You can select by categories or by keywords to find the product you want. Or directly open the product url your customer manager sent you. You can also check the estimated shipping time and cost to each country with different shipping methods.

SourcinBox - Marketplace Product Details

3. Add Products to Import List.

Click “Add to Import List”. You’ll find the product in “Manage Products - Import List”.

![Add to Import List](https://storage.crisp.chat/users/helpdesk/website/d7

Question 4

How to Connect Shopify Store with SourcinBox App?

Accepted Answer

${youtube}How to connect Shopify store with SourcinBox

Step 1

Sign up or log in to the SourcinBox app. Username and correct email address are required.

Sign up for SourcinBox

Step 2

Open " Manage Stores " section and click " Add your store now " for Shopify.

| You can watch the video step by step tutorial in our blog. Manage Stores Section for Shopify

Step 3

Enter your Shopify Store URL ( xxxx.myshopify.com ) and Click the button " Connect a store ".

Connect a store Then you will be redirected to Shopify to authorize Sourcinbox APP. Click " Install app " to connect successfully.

Shopify store Install app

Step 4

Log in to your sourcinbox account again, and you will see your store in the " Manage Stores " section.

| Please feel free to contact us if you have any question about how to work with SourcinBox.

Question 5

What is A Manager Code? How to Get One?

Accepted Answer

Everyone using our app can enjoy 1-on-1 customer manager service for free. Each of our customer managers has a unique manager code.

If you contact us for the first time, there will be a customer manager sending his/ her manager code to you. Or you can ask for one.

And if you are about to use SourcinBox officially for your dropshipping business, we recommend you to enter the manager code you receive on the Dashboard after logging in.

| With the code, you will get all the contact information of your 1-on-1 customer manager and you can feel free to get in touch with him/ her for help when you have problems.

| If you want to change your current customer manager to another one, please first contact your current customer manager and ask for a replacement. If there is no response for a long time, then please send an email to support@sourcinbox.com and tell us what happened and why you want to change your customer manager. We will check your case and make a replacement.

Question 6

How to Fulfill Orders More Efficiently with SourcinBox?

Accepted Answer

It usually takes a long time to dropship products from China to customers in other countries. Many of our customers care about the specific processing time, shipping times, and tracking numbers of their orders. This blog will tell you some tips to make order fulfillment more efficient with SourcinBox.

Tip 1: Shortening The Processing Time

Our regular processing time is 3-5 days. Because we need at least 2-3 days to source and purchase the products to our warehouse. After that, we will check the quality of the products and pack them, which will take 1-2 days. The time depends on the product quantity. Anyway, we will ship the packages as soon as possible.

If you have stable orders, we recommend you to buy inventories 3-5 days in advance to store in our free warehouse. So that we can ship out within 24 hours when you have orders for the inventory products, which will make the processing time faster.

Tip 2: Choosing The Right Shipping Method

The shipping time depends on the delivery country, product category, and shipping method you choose.

To North American and European countries, there are more shipping options than to other countries. CNE Express, Yun Express, UBI, 4PX, Yanwen, ePacket, USPS, DHL are the most commonly used shipping methods. They all have fast shipping times. Just choose the one with the faster shipping time and a lower rate.

![SourcinBox - Sh

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