Question 1

How to Work with SourcinBox?

Accepted Answer

Step 1: Create An Account of SourcinBox APP

Q: How to Place Orders Manually with Datasheets (For Amazon, eBay, or Other Stores)

${youtube}<a href="_vcERDwK_BU">How to Place Orders Manually with Datasheets (For Amazon, eBay, or Other Stores)</a> SourcinBox app is only able to integrate with <a href="/en/article/how-to-connect-shopify-store-with-sourcinbox-app-im1wya/">Shopify</a>, <a href="/en/article/how-to-connect-woocommerce-store-with-sourcinbox-app-1sccnep/">Woocommerce</a>, <a href="/en/article/how-to-connect-yampi-store-with-sourcinbox-app-1jckzpk/">Yampi</a>, and <a href="/en/article/how-to-connect-shoplazza-store-with-sourcinbox-app-rxuq5o/">SHOPLAZZA</a> stores via API to automate the order process. However, more and more dropshippers running stores on other platforms are in urgent need of SourcinBox fulfillment service. We added a new feature -- manually import orders, to accept orders with datasheets, such as CSV or Excel, from other platforms. | Before you place orders with datasheets, please make sure that we have listed the products on SourcinBox marketplace or in your <a href="https://www.sourcinbox.com/blog/what-is-private-products-and-how-to-get-a-private-product-on-sourcinbox-app">private product</a> list. If your products are not on SourcinBox, please contact your customer manager to source the products for you. When everything is set, please follow the steps below: <h1 id="1gotowholesalerwholesaleorders">1. Go to "Wholesaler - Wholesale Orders".</h1> You might be confused, but, yes, it is where to manually import your dropshipping orders to SourcinBox app. | You can watch the video step by step tutorial in [our blog](https://www.sourcinbox.com/blog/how-to-place-orders-manually-with-d

Sign up for SourcinBox

Step 2: Login SourcinBox APP

Please login with the email address, not the username.

Step 3: Add Your Store To the APP

Add Shopify stores: How to connect Shopify store with SourcinBox app.
Add WooCommerce stores: How to connect WooCommerce store with SourcinBox app.
Add Yampi stores: How to connect Yampi store with SourcinBox app
Add SHOPLAZZA stores: How to commect Shoplazza store with SourcinBox app
For eBay, Amazom, or other stores, you can place orders manually with datasheets on SourcinBox app.

Step 4: Get A Customer Manager

Please contact us via Facebook Messenger, Skype (ID: yhbtx007), WeChat (ID: yhbtx007), email (support@sourcinbox.com), or Whatsapp to get a manager code for 1-on-1 custome

Question 2

How to Send Sourcing Requests to Us

Accepted Answer

${youtube}How to Send Sourcing Requests to Us In order to make it easier to send us your sourcing requests and more organized to manage the products to be sourced, we've launched a new feature "Sourcing" to enable you to send the product links/ images to us on SourcinBox app.

Once a sourcing request is sent to us, your customer manager can see and check it for you. When the sourcing request is processed, you are able to check the result on SourcinBox app. If you don't have a customer manager yet, please contact us via Facebook Messenger, Skype (yhbtx007), or by email (support@sourcinbox.com).

Click "Sourcing - Post Sourcing Request".

Sourcing You may choose to send us the existing products in your store, AliExpress & Other product links and images.

Post Sourcing Request

Source Existing Products in Your Store

These products are synced with the products in your store, including AliExpress products imported into the store via SourcinBox.

Select Submit

**Send AliExpress & Othe

Question 3

How to Connect Shopify Store with SourcinBox App?

Accepted Answer

${youtube}How to connect Shopify store with SourcinBox

Step 1

Sign up or log in to the SourcinBox app. Username and correct email address are required.

Sign up for SourcinBox

Step 2

Open " Manage Stores " section and click " Add your store now " for Shopify.

| You can watch the video step by step tutorial in our blog. Manage Stores Section for Shopify

Step 3

Enter your Shopify Store URL ( xxxx.myshopify.com ) and Click the button " Connect a store ".

Connect a store Then you will be redirected to Shopify to authorize Sourcinbox APP. Click " Install app " to connect successfully.

Shopify store Install app

Step 4

Log in to your sourcinbox account again, and you will see your store in the " Manage Stores " section.

| Please feel free to contact us if you have any question about how to work with SourcinBox.

Question 4

How to Contact SourcinBox Agents for Support

Accepted Answer

SourcinBox provides one-on-one customer support. We try to answer all your questions and resolve any issues within minutes.

How can you contact us?

1. Open a Live Chat

Open SourcinBox website - On the bottom right side, you should see the Chat Icon and click on it.

Chat with SourcinBox Then, leave your contact information so that we can contact you in time.

Compose your message to start a chat

2. Filling in the form to contact us

Go to the page "Contact Us" on our website to fill in a contact form.

Contact us | Please provide as many details as possible concerning the issue you wish to solve so we can help you quickly and effectively.

3. Contact us via email or social media

Our Email: support@sourcinbox.com
Facebook Messenger
Skype: SourcinBox Support
Instagram: @sourcinbox
Whatsapp: +181 2666 8889
Wechat: yhbtx007

Question 5

How to Place Orders Manually with Datasheets (For Amazon, eBay, or Other Stores)

Accepted Answer

${youtube}How to Place Orders Manually with Datasheets (For Amazon, eBay, or Other Stores) SourcinBox app is only able to integrate with Shopify, Woocommerce, Yampi, and SHOPLAZZA stores via API to automate the order process. However, more and more dropshippers running stores on other platforms are in urgent need of SourcinBox fulfillment service. We added a new feature -- manually import orders, to accept orders with datasheets, such as CSV or Excel, from other platforms.

| Before you place orders with datasheets, please make sure that we have listed the products on SourcinBox marketplace or in your private product list. If your products are not on SourcinBox, please contact your customer manager to source the products for you.

When everything is set, please follow the steps below:

1. Go to "Wholesaler - Wholesale Orders".

You might be confused, but, yes, it is where to manually import your dropshipping orders to SourcinBox app.

| You can watch the video step by step tutorial in [our blog](https://www.sourcinbox.com/blog/how-to-place-orders-manually-with-d

Question 6

Payment to SourcinBox

Accepted Answer

1. Options to pay for your orders:

When you place orders to us, we accept the following options for instant payment:

2. Options to recharge (top-up) your SourcinBox balance:

Compared with using PayPal directly, paying with SourcinBox balance saves you much transfer cost. For each transaction with PayPal, PayPal takes around $0.31 [=0.3/(1-2.9%)]. For example, when you need to pay $1000 to us in total 50 different times ($20 each time), the total transfer fee for 50 payments is $45.31. But if you recharge the $1000 in one time, the transfer fee is $30.18 which is less. Then you can use the SourcinBox balance to pay for your orders without any additional transfer fee for each payment.

To recharge your SourcinBox balance, we accept PayPal, Payoneer, Wire Transfer, PIX, Boleto. Please see the details below.

SourcinBox Payment Methods

3. How to recharge your SourcinBox balance?

3.1 SourcinBox app --> My Wallet --> Recharge

There's cashback rewarded when the recharge amount we receive eve

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