Articles on: FAQs

What is A Manager Code? How to Get One?

Everyone using our app can enjoy 1-on-1 customer manager service for free. Each of our customer managers has a unique manager code.

If you want a manager code, you can only get it by contacting us. As follows:

Live Chat in the bottom-right corner of this page.
Fill in the contact form.
WhatsApp: +8617326074089
Skype: SourcinBox Support
Facebook Messenger
Email: support@sourcinbox.com

Firstly, you need to chat with us and ask for a manager code, and there will be a customer manager sending his/ her manager code to you.

And if you are about to use SourcinBox officially for your dropshipping business, we recommend you to enter the manager code you receive on the Dashboard after logging in.

With the code, you will get all the contact information of your 1-on-1 customer manager and you can feel free to get in touch with him/ her for help when you have problems.

If you want to change your current customer manager to another one, please first contact your current customer manager and ask for a replacement. If there is no response for a long time, then please send an email to support@sourcinbox.com and tell us what happened and why you want to change your customer manager. We will check your case and make a replacement.

Updated on: 05/02/2024

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