Articles on: Managing Your Orders

How To Download Invoices On SourcinBox APP

Many are asking for invoices after they place orders to us. In order to make it more convenient and efficient for you to get invoices, we enabled downloading invoices on SourcinBox APP. You can either download invoices based on transaction or date of payment.

Please note that if you pay for multiple store orders in bulk, then you can only download one invoice for the total amount of the orders.

1. Invoices Based on Transaction

Each transaction generates one invoice on SourcinBox app. You have to download the invoice for each transaction one by one.

My Wallet - My Invoice

Select the right time frame or order type to search for the transactions.

My Wallet - My Invoice
Edit "Billing Address"

Please first edit the billing address before downloading an invoice. The billing address will show up on the invoice.

Billing Address
Billing Address
If you want to show your company name on the invoice, please enter your company name in the section "First Name" or "Last Name".

Find The Exact Payment Record

You can use Transaction ID, Order ID, or Store Order Number to find the exact payment record.

Transaction ID, Order ID, or Store Order Number
By Transaction ID

The Transaction ID is only available on the Page "My Invoice". Please DO NOT mix up with the transaction numbers on Page "Billing History".
These transaction numbers on "Billing History" below CAN'T be used to identify the record on Page "My Invoice".

By Transaction ID
By Order ID

Please find the Order ID on Page "SourcinBox Orders". You can only query invoices for orders that have already been paid.

By Order ID
By Store Order Number

Please find the Store Order Number on Page "SourcinBox Orders".

By Store Order Number
View Detail & Save The Invoice as A PDF

Click "View Detail", then you'll have a preview of the invoice. Please note that you need to check the invoice according to the payment date of your products.

View Detail
Invoice Detail

2. Invoice Based on The Date

When you only need an invoice issued for the transactions between 2 time points. You can download the invoices by the following steps.

Go to Transaction Record

Transaction Record
Download invoices for multiple transactions

Download invoices
Please feel free to contact us if you have any question when using SourcinBox.

Updated on: 08/05/2023

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