> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sourcinbox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is Transfer Store on SourcinBox?

For better store management, we have launched a new function that allows you to transfer your connected store from your current SourcinBox account to another SourcinBox account by **submitting a Transfer Store Request** in the **Manage Store** section. 

| Please note that it is **not** feasible to connect your store to another SourcinBox account by uninstalling SourcinBox from your store and installing it again with another account. 

# Step 1
Open the **Manage Stores** section. Select the store you want to transfer and click **“Transfer Store”**.

![Manage Stores - Transfer Store](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/1111111_ycttrj.png)
# Step 2

Fill in the SourcinBox account you want to transfer the store to in the **'Request to Transfer Store'**.

![Request to Transfer Store](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/222222222_3lpntl.png)
| Note: It is not allowed to transfer the store to your employee's account or the account currently logged in.

# Step 3

Your customer manager will review your store transfer request and you can check the status in the **Manage Stores** section.

![Manage Stores](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/44444444_rs2sqw.png)