> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sourcinbox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Customize The Tracking URL for Your Orders?

Once your orders are shipped, SourcinBox will automatically update the order tracking numbers and tracking URLs. You can check it in **[Shipped]** of the **Manage Orders** section as well as in your online store. We will use [17Track](https://www.17track.net/) for tracking your orders by default. **You can change it to a different tracking tool or customize the tracking URL according to your usage preferences.**

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/manage-orders_97fm8y.png)
# Customize The Tracking URL

1. Click **"Setting"** for your store in the **Manage Stores** section.

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/setting_tdqdo2.png)

2. You can directly select to use **17Track** or **Aftership** to generate tracking URLs for your orders. If you select **Custom**, then please enter the **Tracking URL prefix** of the tracking tool you want to use.

||| For example, the tracking URL of Aftership is ${color}[#8c22ff](https://track.aftership.com/{tracking number}), then just enter **https://track.aftership.com/** , and  SourcinBox will automatically add the **${color}[#8c52ff]({tracking number})** of each order to the end of the URL. 

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/you-can-directly-select-to-use_1jqnxe8.png)

# Allow Sending Emails to Your Customers

The tracking numbers and URLs can also be emailed to your customers as soon as the orders are shipped. You can allow this function in **General Settings - Default setup**.

||| Please note that sending emails to customers is ${color}[#8c22ff](NOT available for Yampi and Shoplazza stores).

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/general-settings-default-setup_uwrv2t.png)