> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sourcinbox.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Change Email Address on SourcinBox?

# Step 1

Go to **Setting - General Settings**. You can find  **"Change Email Address"** in the **Default List**.

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/1-general-setting_1iz6q0s.png)

# Step 2

Click **"Change Email Address"** and then click **"Request Email Change"**.

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/2-click-request_1yshvnq.png)

# Step 3
Please fill in the Request for Email Address Change as requirements.

* **Password**: Please enter the correct password of the current email address.
* **New Email Address**: Please enter the new email address you want to change to.
* **Code**: We will send an email containing a verification code **to the new email address** to verify your ownership.

After filling in all the information correctly, please click **"Confirm"** to send your request.

![](https://storage.crisp.chat/users/helpdesk/website/d75dce659b3e5800/3-fill-in-request_1d0ee68.png)

||| You can check the processing status of your request in **"Setting - General Settings - Change Email Address"**.